Baby Boomers continue to hold a strong grip on the luxury travel market, spending more than $2 trillion each year, according to research company Mintel.

They are increasingly interested in healthcare and wellbeing with breaks that produce measurable results, as seen at The Ranch in Malibu, a results orientated luxury boot camp that helps guests achieve fitness,nutritional, weight-loss and detox goals.

Boomer Luxurians appreciate ‘slowtopia’ travel: glamorous, languorous journeys, such as the nine-day trip on The Deccan Odyssey, a train in India that features a spa, fine dining, libraries, lounge cars and butlers.

Reaching their twilight years, Baby Boomer Luxurians are less interested in material goods, and prefer to spend on experiential goods. ‘If you’re 50 years old, you’re looking at having 30 years left,’ says Pam Danziger, founder of luxury marketing company Unity Marketing. ‘Boomers are thinking, ‘What do I want to do?’
For them, the answer isn’t buying a diamond ring, it’s buying an experience.

Great 2 Min Video on relevant Consumer Trends for 2012.  How might these effect the Travel Industry?
My thoughts…

• Need to “Escape” from todays pressures= travel without hassel. Well organized immersive small group tours & well planned FIT

• Global Connection: “We vs Me”, looking to connect, give back, become a global citizen. Experiential International Travel, Community Based Tourism, Travelers Philanthropy & Voluntourism

• Green Movement & Importance of Food: Growth of Culinary, Organic & Farm Tourism

• Women having more choices and changing priorities. Women increasingly choosing travel.

• Reintroducing Randomness and personal discovery: authentic travel, investing in “Experiences”

• Digital Content and Interaction: travel content (images, stories, videos) will continue to be valuable allowing experiences to take place before and after travel, as well as for those who are not traveling.

• Positive Aging: Boomers and Beyond will become and acceptable face of experiential travel
  

• Desire for real engagement/objects: Going there, meeting people, tasting foods, hiking trails “real vs virtual” travel.

Living in Boulder, being somewhat part of the tech community, I sometimes assume the rest of the world has things like facebook’s privacy policies (or lack their of) on their radar and has a strong opinion of Zuckerberg and his escapades.

The reality is I bet my mom doesn’t.  Nor do most Boomers who Love Facebook….and Apple

Somewhere in the past year two companies have caught the attention, love, and devotion of the boomer market. Facebook and Apple, and they couldn’t be further apart.

Walk into any apple store on a wednesday morning at 8am (pre-opening), or rather ANY morning and you’ll find the store packed with folks you might not expect. There are no 20 something gen Y other than a few employees. Most of the folks are over 50, or really, over 60. They have their macbook pro and are intently listening and taking notes from a genius instructor helping them create a video of their recent safari to Tanzania or understand how to share their photo album from their recent family reunion with their relatives and friends. They are setting up a blog, creating a book club newsletter or a personal website via iweb.

No one talks about this, certainly not Apple. Why? Well, boomers are the most lucrative audience out there. They are buy EVERYTHING at full price that their “coaches” tell them. They are purchasing ipads, upgrading iphones, paying for these one to one classes, buying the best cases and larger screens. They LOVE Apple. But boomers aren’t really that cool. Apple (run by a boomer) is likely not so interested in showing graying boomers and “seniors” (I dislike that term) as their target market.  Personally I think they should.

And then we have FACEBOOK. You’d have to be living under a rock not to know that the age 50+ audience, and women in particular, are the fastest growing market on Facebook.. They are still figuring it out but they are engaging like never before in finding friends, “liking”, building farms, and sometimes even posting photos and commenting. Think of Facebook as the AOL of the 90′s. Once these folks are on they are not leaving. They are just beginning to feel comfortable and understand facebook.

So, that’s the problem. Boomers see Facebook and Apple as their new friends. However Apple and Facebook are no friends. They approach their consumer completely differently. Apple is all about curation and protecting the user experience and thus the user. That’s why boomers and particularly women, love Apple vs PC. It doesn’t break, it doesn’t get viruses, the user experience is just, well, nice. Facebook on the other hand is not nice. It is complicated and it is tricky. It changes important privacy policies, features and functions, constantly. If is confusing for any user, particularly those not so tech savvy.

Assuming that “privacy” is inherit across products and services boomers “like” and trust is dangerous.
Facebook is NOT Apple

Tuscany Hiking and Culinary Adventure

Today the word “Adventure” is synonymous with the term “Experiential” and the Adventure Travel Industry has expanded to include everything from golf, fly fishing, safari, yoga and other “soft”/”active” trips to culinary, wine, small ship expeditions, cultural heritage, language immersion, villa rentals, photography and volunteer tours. Even brands like Disney (“Adventures by Disney”) and Royal Caribbean are choosing the word “Adventure” while clearly targeting a boomer market group. But this isn’t new. It’s always been boomers who connected to the world through experience and it is only fitting that today the 50-70 year old “Prime Time Traveler” is driving unheard of growth in all categories of experiential travel.

Let’s face it, if you are a boomer under the age of 50 it’s likely you’re still working, raising a family, dealing with or planning for college, and in debt. I don’t know anyone in my age bracket (late stage boomers) who isn’t incredibly busy.  We’re more likely to be spending our precious “vacation” time visiting family spread across the country; escaping on a quick girl-friends get-away with our friends, mother or sister; splurging on a pampered spa weekend alone or with a partner; or, rarely, taking an all inclusive no-brainer Caribbean or Mexico vacation. It isn’t that we don’t love or dream of travel but our time and finances is extremely limited.

Looking at the other end of the market, around the age of 70 (sometimes sooner) our health starts to deteriorate and we often become more fearful of what might happen in an unfamiliar environment.  Cruises and resorts still fit the bill, however, in general this population likely is vacationing closer to home and spending more time with family.

Why the explosion?
Time to Start Living: Kids are out of the house, early retirement, part-time work options, second careers, are being considered.  Life is their oyster and Prime Timers are ready to start living for themselves and enjoying the fruits of their labor. There is a sense of urgency to live and travel NOW as they see friends and parents dealing with chronic illness.

Two years ago I worked  with Eons.com to develop a travel area of this destination site the 50+.   Assessing Eons members “LifeDreams” it’s clear that Travel occupied the top place and the 50+ are ready to start living their dreams.  Experiential Travel offers the opportunity to combine Travel with other LifeDreams (volunteer, spend time with friends and family, learn to cook etc). Creating a site that allows users to easily search by desired experiences, rather than just destination, was a natural implementation to fit this need.

Investing in Experiences: this age bracket is in the simplifying stage. They generally have enough or too much “stuff” (although investing in a 2nd or 3rd property is still enticing).  Today they’re taking regional cooking classes at the culinary institute and learning Italian.  They enjoy visiting the farmers markets as much to meet the farmers and small producers as to purchase fresh vegetables.  Rather than just writing a check, they are volunteering in their local community both for non-profits and offering their time and skills to entrepreneurs. They are taking control of their heath by learning about and purchasing natural and organic foods and have developed an increased interest in the culture of food worldwide.  They are more active; joining walking groups & targeted health clubs, training for fundraising rides and walks. Along the way they’re meeting new, like minded, friends, reconnecting with themselves and their partner.  Prime Timer’s are optimistic, interested, intersting and engaged.

Trips of a lifetime: Traveling to China, Africa, Argentina or even Italy takes on new meaning as we mature. We may return again, but it is more likely this will be our only or last visit. Prime Time Travelers are willing to invest time and money in seeing and experiencing as much as they can while they are there and they crave the best and most authentic experiences. They are likely to sign up for additional extensions or excursions, upgrade to rooms with views and fly business or first class and spend extra nights before or after the tour enjoying the departure city.  Time is short.  The “Cheapest” package is of no more interest than finding the cheapest cardiac surgeon to most and frankly a discount is of less interest than a value add (axe the fruit basket and add a guided city tour or locally made souvenir).  You can also bet that a “Trip-of-a-lifetime” might be researched online, but will be booked over the phone after speaking with a knowledgeable staff member or, better yet, a past guest.

Treading Softly: Global Connection & Concern:
Geotourism is a term recently defined by National Geographic as “tourism that sustains or enhances the geographical character of a place—its environment, culture, aesthetics, heritage, and the well being of its residents”. You might remember Eco Tourism was a buzz in the 90’s. The new term aligns EcoTourism, Green Tourism, Travelers Philanthropy, and Sustainable Travel. Basically,  how we go, where we go, why we go, what we do while we are there, and what we do when we return, all matter.  From offsetting a trips carbon footprint to choosing tour operators who stay at local lodges, hire local guides, recycle and purchase local foods to creating or investing in non-profits in the areas they travel these features all are becoming a priority for well traveled PrimeTimers who were alive and active in the 60’s. They are also willing to pay a bit more to companies who have made these commitments.

What Experiences are Hot and Why

VolunTourism:
Volunteer Vacations are no longer made up of teenagers sleeping on the floor of a local school at night and working during the day. Today 50+ year olds swarm to projects around the world including teaching English in Xian China, conserving frescos in Italy, counting sea turtle eggs in the Great Barrier Reef.   What is different? Prime Time Travelers require a higher level of comfort (simple hotels or homestays are often appropriate) & consideration for health and medical needs.  They also often want a shorter program (1-2 weeks) and frequently add language immersion program prior to the volunteer project and cultural/natural tour the area after the project.

Intergenerational Travel
As they clean out the homes of their elderly parents they swear not to put their own children through this.  They tire of buying presents for kids and grandkids who have everything or don’t hesitate to buy it for themselves. With busy lives the solution to get together has now become the family reunions…it just looks quite a bit different than it did 40 years ago.  Today family vacations are intergenerational and often take place not at Grandma’s house but at a Dude Ranch in Colorado, a villa in Tuscany, a ship in Alaska, or under the Serengeti Stars on Safari.

Learning
Prime Timer’s are interested in taking their passions on the road.  Why not learn to cook IN Italy, Photograph Polar Bears IN the Artic, Speak Spanish IN Guatemala, or Paint IN Santa Fe.

Active & Adventure: walking, cycling, golfing, yoga vacations are filled with active 50+ folks. Daily options addressing a variety of fitness levels,  guiltless enjoyment of local food and wine, bragging rights of completing the Inca trail or cycling through Ireland still top cocktail stories.

Culture & Nature: connecting with traditional cultures and the natural environment, especially those most vulnerable to extinction, continue to drive unheard of travel to destinations like Bhutan, Myanmar, Antarctica & Kilimanjaro. Vietnam, Japan and Germany are attractive to this age group for historical reasons.”